Sales & Service Manager.
Foot Levelers Veteran, Company Historian.
Problem Solver, Motivation Expert, Ms. Congeniality, Mentor, and not least of all, Leader.
She of the awesome nickname.
Many of our doctors have either met or talked to Yolanda, aka “Yo,” over the years. Last week, she celebrated 25 years working for Foot Levelers–a quarter of a century! Yolanda is known for always going the extra mile and being an expert in all things Foot Levelers. She’s one of our longest serving employees, and also one of the nicest folks you’ll ever meet!
Happy 25th, Yo! Thanks for all of your hard work and dedication over the years!
We invite you to get to know one of our favorite ladies in the interview below.
FL: How did your career at Foot Levelers start?
Y: I can’t believe it’s been 25 years already–time flies when you’re having fun and look forward to coming to work every day!
I was hired to work in the Laboratory, opening, keying, and sorting orders. I moved to Customer Service, then I started traveling to represent Foot Levelers at Chiropractic seminars in my second year. Later I moved into the seminar department full-time. I was promoted to Seminar Manager and held that role for over 15 years.
FL: Now you’re over Sales & Service. Can you explain your role?
Y: I consider our Sales & Service Representatives my customers, so first and foremost I make sure they have all the tools they need to take care of our customers. If you read my job description though, it would probably say that I am responsible for continual (education) training, coaching reps on individual improvement, tracking attendance and calls to continually achieve high performance. All of that IS true and helps them become better at their jobs, which in turn helps them take better care of our customers!
Yo’s Team! L-R (front row): Abby, Mary, Ginny, Samantha, Tammy, Stephanie, Paige, Trixie, Melissa, Roger, Cassandra, Lindsey, and Josh (aka Barto). Second row: Cecil, Yolanda, Connie, Kylee, Matt, Will, Wayne, Jacob, and Christine.
FL: What’s your most memorable moment at Foot Levelers?